Effective Date: 01 January 2023
1. Overview
Jetstream Trailers ("we," "our," or "us") is committed to protecting your personal information and respecting your privacy. This Privacy Policy outlines how we collect, use, process, and safeguard data when you visit our website, submit inquiries, or request custom build quotes.
2. Information We Collect
We collect information that you voluntarily provide to us, as well as data gathered automatically when you navigate our website:
Personal Data: Name, email address, phone number, physical address, and custom trailer requirements provided through contact forms, quote requests, or direct correspondence.
Technical & Usage Data: IP address, browser type, operating system, referring pages, time spent on pages, and device diagnostic information gathered via standard web logs and traffic analytics tools.
3. How We Use Your Information
We use collected data solely for legitimate business operations, including:
Processing custom trailer quote requests, product inquiries, and order communications.
Supplying documentation, installation guides, and customer service support.
Optimizing website performance, visual layout, and user experience.
Fulfilling legal, tax, or administrative requirements.
4. Data Sharing & Disclosure
We do not sell, rent, or trade your personal information to third parties. We only share data with trusted third-party service providers bound by strict confidentiality obligations, such as:
Web hosting, maintenance, and backend infrastructure platforms.
Analytics vendors (e.g., Google Analytics) to monitor aggregate traffic patterns.
Legal or law enforcement authorities when required to comply with statutory obligations.
5. Cookies and Tracking Technologies
Our website utilizes essential and performance cookies to remember user preferences, maintain smooth site navigation, and measure interaction. You can modify your browser settings to block or delete cookies, though certain site features may have reduced functionality as a result.
6. Data Security & Retention
We deploy appropriate physical, technical, and administrative security measures to prevent unauthorized access, alteration, or disclosure of personal records. Information is retained only as long as necessary to complete business requests or satisfy legal compliance obligations.
7. Your Privacy Rights
Under applicable data protection laws, you retain the right to:
Request access to or copies of the personal information we hold.
Request updates or corrections to inaccurate personal records.
Request the deletion or restricted processing of your data, subject to legal exceptions.
8. Contact Details
To exercise your rights or ask questions regarding this Privacy Policy, contact:
Business: Jetstream Trailers
Email:
Phone:
Location:
